When you buy our services, your purchase is covered by our 30-day money-back guarantee. If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a full refund. We have thousands of satisfied customers nation wide, and our service is second to none. That is why we can afford to back our warranty’s with this special guarantee. To request a refund, simply fill out the form bellow with your purchase details within thirty (30) days of your purchase. Please include your reference number (listed on the solicitation sent to you by mail) and tell us why you’re requesting a refund – we take customer feedback very seriously and use it to constantly improve our quality of service. Refunds are not being provided for services delivered in full such as installation service, services already rendered, or past the thirty (30) day mark . Refunds are being processed within 10 days.